Smart Technology is the new society

Our Customers

Real change can be made with a little forward thinking and the right technology.

We help you achieve information sharing and partnership working for safer communities.

our solution

Cluster Case Management

Introducing Cluster Case Management our intuitive multi-agency solution that enables true collaboration, information sharing and partnership working for safer, more cohesive communities.
“The whole process has been refreshing, Locality was a different system and process from the very beginning and being involved in the product development has been a massive benefit. The professional services element has been ‘Organic’, both effective and beneficial. We have something special here and are well placed in tackling anti-social behaviour and domestic abuse”


Local Government and Housing






Crime Prevention

our services

Professional Services

If you're looking to explore the opportunities you can gain through technology for business or service transformation, then we’re well versed, no matter how individual or unique the challenge. We offer a range of IT Consultancy services to tackle your next IT Transformation Project.

See in detail

Business & Systems Analysis

We can help identify your organisations pain points, business issues or system deficiencies highlighting the opportunities that can be gained from either technology implementation or a change in procedure.

Business Process Re-design

We can help you examine your critical processes to ensure your organisation delivers a quality service productively. After all, your processes are your enablers in remaining competitive.


We can help you develop an Infrastructure Strategy to compliment your IT Strategy or simply perform a health check of your technical resources to ensure you meet your organisations demands.


We can help you review your Technology needs, especially if it’s making sense of the noise and identifying what your requirements are prior to procuring a system or service.
“Locality has simplified our systems and those of the clients we work with in a way no other software company has been able to. Everybody has picked up the system easily and it has become an essential part of our business. I think everybody should take a look at Locality Solutions before implementing a new management system. It’s very different to other software we have used and has brought us great savings in time and money”


Check out how our Customers have benefited from CLuster Case Management and our Professional services.


Cadwyn Housing Association

Taff Housing Association


We love a blog or two

Keep up to speed with us on the latest sector news and updates.
  • A digital journey into European homelessness
    Taff Housing Association is one of 3 long established community based HAs in Cardiff, we’re 41 years old this year! 41 years and we find ourselves at the beginning of another transformation journey. A journey which has several key pillars – these include leadership, innovation, collaboration and working smarter with the resources we have. A Guest ...
  • Integration A Feature in Focus
      One of the biggest challenges faced when managing high-risk complex cases is the ability to receive timely information. This is paramount as it ensures successful intervention and prevention of Anti-Social Behaviour and Domestic Abuse. By working in isolation, public services and partner agencies lose sight of the wider vulnerabilities. ...
  • The Customer Experience
    We strive to deliver a single seamless journey across all touch-points from initial enquiry right through to any required post sales support. We’ll assign a customer account manager and designated point of contact throughout the whole process....


Suite 115, Creative Quarter, 8 Morgan Arcade, The Hayes, Cardiff, CF10 1AF
p. 0330 0015307 | e.

Company no: 07778046 | VAT Reg No: GB 195 5405 84
Get in touch